Responsible gambling

Responsible Gaming at Cowboys Casino Calgary

At Cowboys Casino Calgary, we are committed to providing a safe and responsible gaming environment for all our patrons. We believe that gaming should be an enjoyable activity that is experienced with awareness and control.

Understanding the Risks of Problem Gambling

Problem gambling can lead to financial, social, and emotional difficulties. If you or someone you know is experiencing any signs of problem gambling, such as spending more than intended, chasing losses, or feeling anxious about money matters related to gaming, please seek help immediately.

Available Resources

• We offer self-exclusion schemes that allow patrons to voluntarily bar themselves from entering the casino for a defined period.
• Our trained staff can provide information on setting personal limits and seeking help if gambling becomes unmanageable.
• Signage throughout the property informs players about responsible gaming practices and the availability of support resources.

Support Organizations

We maintain partnerships with various organizations that specialize in helping individuals affected by problem gambling. These resources are available to patrons:

• Problem Gambling Helplines
• Counseling Services
• Government Health Resources

Information on these services is displayed throughout our property, including at ATM locations and near players-club desks.

Additional Information

In Alberta, we operate under a strict regulatory framework that ensures the well-being of all patrons. This includes:

1. Age restrictions: Our casino adheres to age requirements for gaming activities.
2. Self-exclusion lists: We actively enforce self-exclusion agreements at our property entrances and provide support services upon request.

By making responsible gambling practices a priority, we aim to ensure that everyone can enjoy the excitement of gaming while maintaining control over their finances and personal lives.